Survivor Outreach Services
Survivor Outreach Services demonstrates the Army's commitment to families of the fallen. The mission of SOS is to provide enhanced services to these families through a holistic and multi-agency approach. We provide services at the garrison and communities closest to where families live. SOS will allow the Army to better identify the needs of those touched by the loss of a Soldier.
Our Mission
- Expand and improve services to you
- Provide education on the roles and responsibilities of all agencies within your community
- Improve the responsiveness and streamline the assistance process for you and your family
- Make a Support Coordinator, Financial Counselor and Benefits Coordinator available to you
Services
Benefits Coordinators
Benefits coordinators will provide expertise on local, state and federal benefits. They will work with the Casualty Assistance officer to provide guidance and assistance to the family with benefits, applications and linkage with benefit providers.
Financial Counseling
Financial counselors provide financial assistance, investment education and estate planning to assist the surviving family member to reach financial goals. Financial counselors work closely with the Casualty Assistance Center benefit coordinator and legal assistance to ensure estate and financial issues are addressed.
Support Coordinators
Support coordinators function as the long term support personnel for survivors. Support coordinators will coordinate support groups, briefings to the community and leadership; and provide life skills and supportive counseling. They work closely with Casualty Assistance Center benefit coordinators and the Casualty Assistance officer to ensure the survivor receives necessary services.
Publications
- SOS Newsletter

- Community Activities Resource Exchange (CARE) Newsletter - a monthly publication published in the interest of the Fort Benning community, volunteers and Family readiness groups
- "Survivor Outreach Service helps slain soldiers' families" - The Ledger-Enquirer
- "Army leadership listens to survivors at SOS Summit" - Army.mil
Hours & Contact Information
| SOS Support Coordinator | |
| Address | Building 2624, Dixie Road, in Soldier's Plaza (view on map) |
| Phone | Work: 706-545-2989/7517 |
| Hours | Monday through Friday: 8am-5pm |
Contact the SOS support coordinator ![]() |
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| SOS Financial Counselor | |
| Address | Building 2624, Dixie Road, in Soldier's Plaza (view on map) |
| Phone | Work: 706-545-8990/7517 |
| Hours | Monday through Friday: 8am-5pm |
| Benefits Coordinator | |
| Address | Building 2609, Dixie Road, in Soldier's Plaza (view on map) |
| Phone | Work: 706-545-4347 |
| Hours | Monday through Friday: 8am-5pm |




