Financial Readiness & Assistance
Financial Readiness Program
The Financial Readiness Program FRP offers counseling and training for Soldiers and their families and ensures emergency assistance is available when needed. The misson of FRP is to reduce indebtedness, minimize the need for emergency financial assistance and prevent financial difficulties before they arise. Services include classes on money management, credit, financial planning, insurance and consumer issues. We help Soldiers and Army Families live within their means and provide for a brighter financial future.
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Subprograms
Consumer and Financial Education
Classes are offered on a wide variety of topics and may be taught at ACS, units or other locations.
Mandatory classes are provided monthly: First Termers' Personal Financial Readiness Training,required for E4 and below at first permanent duty station on the third Friday of each month; Pre-Move Financial Planning, required for E4 and below but open to anyone interested, held the third Wednesday of each month; and Refresher Checking Account Maintenance, open to anyone by appointment. Classes cover a variety of consumer and financial issues. Schedule a class for your unit, FRG or organization, at least two weeks in advance. Watch the Bayonet and other media for class schedules.
Financial Counseling/Debt Liquidation
Individual assistance is available to strengthen or improve financial situations for Soldiers and their families. Debt liquidation assistance may be available.
Free financial counseling, contract review and budget development is available. When debt liquidation is necessary, we will work with your creditors to reduce interest rates and payment amounts and develop a repayment plan that allows you to provide for your family. The first step is to attend the Financial Counseling Intake, held each Monday at 8:15am in Building 2624. Once you have all necessary financial information, you will schedule an appointment with a counselor. Counselors are also available to review contracts before you sign them.
Army Emergency Relief
Provides no-interest loans and grants to assist with emergency situations. Also provides emergency food vouchers when AER assistance for food cannot be accomplished the same day.
Most AER assistance is provided as a no-interest loan. Traditional assistance is provided to active and retired Soldiers, dependent family members, widows and widowers. Under the Commanders Referral Program, the company commander or first sergeant may be the approving authority for assistance of up to $1,000 for active duty Soldiers (loan only; other requirements may apply). If you are not near an Army installation, you can go to any service's relief society or to the local chapter of the American Red Cross. AER provides scholarships for spouses of active Soldiers and for dependent children of active, retired and deceased Soldiers. Scholarship applications are available at www.aerhq.org.
Consumer Complaint Resolution Assistance
Certified financial counselors are available by appointment to assist in resolving consumer issues with businesses.
Financial counselors work with Soldiers, family members and the business in question to resolve the issue. Complaints are coordinated with the Better Business Bureau and other installation agencies. When a pattern of discriminatory or unscrupulous business practices is identified, the matter is raised to the Armed Forces Disciplinary Control Board, which may recommend a business be put off-limits to Soldiers.
Resources and Forms
- Consumer Complaint Form
- Family Subsistence Supplemental Allowance (FSSA) - a supplemental amount up to $500 per month for Soldiers who fall below 130 percent of the poverty level; call to schedule a pre-screening
- FSSA Documents Required to Determine Eligibility
Hours & Contact Information
| Address | Building 2624, Dixie Road, in Soldier's Plaza (view on map) |
| Phone | 706-545-7517 |
| Hours | Monday through Friday: 8am-4:30pm |
Contact the Financial Readiness Program manager  |
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| Submit an ICE comment card |
